Documentation

First of all thank you for purchasing this app. I hope you feel awesome šŸ™‚ If you need any help regarding setup, installation and/or getting started which is beyond the scope of this document, please let me know via tha contact form at http://codecanyon.net/user/KamalKhan#contact.

Installation

There is no installation process. Unzip the archive you downloaded, double click the Awesome Live Chat application icon and you’re rock n rolling.

For windows, run the application from inside the folder ‘Awesome Live Chat’.

Login

The startup screen will allow you to login as an operator. Provide the home url to your wordpress website, the username of your operator account and the operator password which is the api password you can set atĀ the plugins operatorĀ page.

password

awesome live chat desk login

Initiate a chat

When a visitor requests a chat, you will receive a desktop visual and sound notification. You can also click on the notification to jump right on the chat screen and start chatting.

notification-visitor

 

notification-visitor

waiting

Messaging

Messages can be received and sent on the chat screen. You get a visual and sound notification if you’re doing something else.

notification-message

 

notifiction-message

chat

To end the chat, just hit theĀ  icon on the right side of the chat input.

Archive

After you are done with the chat session, click the Send to archives button to archive the chat and have it go away from your screen.

closed